ST. LOUIS–(BUSINESS WIRE)–Transaction Data Systems (TDS), the leader in pharmacy software solutions, today announced the appointment of Jody Buchman to the position of Senior Vice President of Delivery and Client Advocacy. In her new role at TDS, Buchman will continue to advance the company’s business methodology around client support and implementation, including the introduction of dedicated client success teams. With this new structure, TDS clients will receive proactive strategic support that will enable them to optimize operational, clinical, and financial value.
Studies show a steady increase in independent pharmacies, while big-box chain pharmacies are slowly declining. A majority of independent pharmacies, however, are dealing with supply chain disruptions and staffing shortages, leaving them stretched thin at a time when the public needs more than ever from their services. TDS connects more than 8,000 community pharmacies through its solutions and services – the largest network in the U.S. – and Buchman will ensure each pharmacy receives tailored attention to best address industry opportunity leveraging technology.
“I’m honored to take on this new and challenging role with TDS, as I am a firm believer in client advocacy and holistic client support that’s proactive, rather than reactive,” says Buchman. “Since the beginning of the COVID-19 pandemic, it’s become abundantly clear that pharmacies are feeling unprecedented pressure to adapt to changing demands. They need to know that their technology partners are here to support their success every step of the way.”
“We are excited to welcome Jody to this vital new role at TDS and believe her talent for spearheading growth and addressing risk will ensure we continue to address the needs and challenges our clients face. As the pharmacy market evolves, we are seeing higher levels of support necessitated across our client base and are investing in improving our end-to-end client support capabilities,” said Jude Dieterman, CEO of TDS. “TDS is focused on meeting our clients’ needs today and preparing them for future success. Our long history of partnering with independent community pharmacies to solve patient challenges will be stronger with Jody’s vision and proven record of success.”
Buchman brings more than 19 years of experience in the global healthcare industry to TDS, supporting providers across the care continuum, as well as entrepreneurs and small businesses. In her previous role as Chief of Client Success at Cerner, Buchman was responsible for forming the Client Success Organization and establishing metrics by which to measure success and drive accountability. Buchman holds a Master’s in Business Administration (MBA) with a concentration in Information Systems from the University of Colorado Denver.
About Transaction Data Systems
For over 40 years, TDS has been dedicated to the success of the pharmacy market and pharmacy supply chain. TDS, with its portfolio of products and services including Rx30, Computer-Rx, KloudScript, Pharm Assess, and Enhanced Medication Services provides innovative technology solutions and pharmacy management systems to the pharmacy industry. Proudly supporting one of the largest install bases of pharmacies in the industry with systems in all 50 states and the Virgin Islands, TDS is the leading provider of pharmacy-focused patient-centric solutions. For more information about TDS, please visit transactiondatasystems.com.